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Ombudsman

Flawed Centrelink debt recovery system 'bringing some to the brink of suicide': Andrew Wilkie

4 January 2017
The Age

Centrelink's contentious debt recovery system is making some of the targeted people feel suicidal, independent MP Andrew Wilkie has claimed, as the furore over the clawback persists despite the government's insistence it is working exceptionally well.
The Tasmanian MP said the Commonwealth Ombudsman had agreed to his request to look into the matter.
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Calls for Centrelink debt bungle probe: claims welfare recipients are being wrongly hounded

4 January 2017
Daily Telegraph

The Commonwealth Ombudsman has been asked to investigate faults with Centrelink’s new automated data matching system that has resulted in welfare recipients being wrongly hounded to pay debts.
“I’ve had four people now approach me ... who I would describe as presenting as suicidal,” [Independent MP Andrew Wilkie] told reporters in Hobart.

Ombudsman asked to investigate Centrelink

4 January 2017
The West Australian

Independent MP Andrew Wilkie has asked the Commonwealth Ombudsman to investigate faults with Centrelink's new automated data matching system after receiving more than 100 complaints to his electoral office about problems with the debt recovery process.
"The government has terrified countless people, ruined the Christmases of many and even driven some people to contemplate taking their own lives," Mr Wilkie said in a statement. [...] "You don't have to be a genius to tell that taking someone's yearly income and dividing by 26 is not always going to produce accurate results if only because people's circumstances change," he said.

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