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Commonwealth defends Centrelink data matching bungle as working 'incredibly well'

3 January 2017
Asha McLean

Minister for Social Services Christian Porter has kicked off 2017 by defending the new automated debt recovery process implemented by Centrelink, which has seen some letters demanding money repayment sent in error to welfare recipients.

Speaking on ABC RN Breakfast on Tuesday, Porter stated that of the 169,000 letters sent out to welfare recipients in Australia since the start of the financial year, only 276 complaints have been received by Centrelink -- a complaint rate running at 0.16 percent.

"We expect everyone who receives the letter to come back with the required information. The complaints have been very low about the process," he said.