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Centrelink debt recovery program to undergo changes following public criticism

16 January 2017
Henry Belot and Ashlynne McGhee
ABC News

The Federal Government will introduce changes to Centrelink's controversial debt recovery program, despite insisting it is working and dismissing calls for its suspension.

After weeks of public criticism, Human Services Minister Alan Tudge has told his department to ensure welfare recipients can launch an internal review of their payments before debt proceedings are launched.


Labor's shadow human services minister Linda Burney said the changes were a "stunning admission" given Mr Tudge's earlier claim the system was working.

"The system must be suspended until changes to make it fair are applied to everyone — that means those currently paying disputed debts should have the review completed before they are forced to pay," she said.