In October 2019 I opened my centrelink app to update my family income as we just finished our tax return, when I notice a letter on my inbox.
When I opened I went white as a ghost. The letter said I was overpaid by $6000 as I underestimated my income.
My husband and I were devastated as this never happened to us before.
We heard nothing from Centrelink warning us that this was happening. Also I noticed in 2 occasions, when I try to enter my estimate income the app would auto correct my figure to a lesser amount.
Very distressed about it as a family of 4 having to fork it out $6000 out of the blue.
We are in the early stages of getting more clarity of how this happening. So we can not comment yet on how the government is handling our issue.