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Surprise - I have debt

Debt amount: 
$2493
Date debt issued: 
Thursday, 29 March 2018
Period debt occurred: 
December 2015 to March 2016
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Got a call out of the blue from debt collector. Coerced to provide bank details for payments before I could think about it.

It’s a small amount but I don’t earn much now so debt is debt.

I did fortnightly reporting of income during the brief time on Newstart so how I’m here I don’t know.

It causes a great deal of anxiety if it wasn’t for my partner insisting on an appeal I would have been compliant.

How do you feel about the way the Government has handled this process?: 

What a sham, how does this come out of the blue?