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incompetence

Debt amount: 
$3016
Date debt issued: 
Saturday, 24 March 2018
Period debt occurred: 
September 2013 to June 2014
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes but I lost
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I received my debt letter and contacted Centrelink to give them my pay slips as I never falsely reported and assumed this must have been a mistake
I then appealed my debt

one day I came home to find a letter that said my appeal was unsuccessful and I could call if I wanted more information.
so I call and ask to have whatever evidence was considered in this appeal and whatever evidence of this debt they had in general sent to me.
the person I spoke to told me that it can take up to 3 months to receive evidence, I told them I'm happy to wait and the debt was put on hold until the 25th of October.

in 2 days 3 months will be over and I heard nothing from Centrelink but I have been receiving non-stop calls from Milton Graham
I contacted Centrelink to see how a suspended debt could have been sent to a debt collector before I finished the appeals process and was told that the debt was still on hold and it shouldn't have been sent but now there's nothing they can do and I have to deal directly with Milton Graham

Milton Graham is saying if I'm challenging the debt I have to speak to Centrelink

I have now contacted my federal MP and hopefully they are able to offer some assistance.

I'm a full-time student who works and this whole thing has affected my grades and anxiety levels as my phone rings it's the debt collector

How do you feel about the way the Government has handled this process?: 

the government hires the country's least competent people who treat you like you're less than them or some type of criminal even when you haven't been on Centrelink for 4 years.
I don't need to be threatened with restricted travel and garnishing my wage from a private company
the government shouldn't be backing these bullies