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I fear I’ll never get on top of this debt

Debt amount: 
$32000
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Family Tax Benefit
Appealing Debt?: 
I don't know how to
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

The shock of this debt has affected me greatly
I fear I’ll never get on top of it and it will hang over me forever

How do you feel about the way the Government has handled this process?: 

Not great. They say they’ve overpaid me but it was years ago and I no longer receive any benefits from the government.
They tell me the amount but I don’t know how I can disprove that figure.