I am feeling so sick about this. Every time I have spoken to Centrelink Compliance over the last two months I have been withheld the requested information.
I am now at the stage where I must request the calculations through a FOI request.
It is clear after over half a dozen conversations that the workers at the call centre are obfuscating information and not directly answering reasonable questions. I have requested the calculations several times as I was not in reciept of benefits for the full financial year and have no information regarding my income bank and no payslips kept due to earning below the income tax threshold (even if I still had 6yo payslips they would be useless anyway as the pay period did not correspond with my reporting period!).
As a newly pregnant mother with a young child who I look after full time during the day while working nights, I am concerned about the effect this is having on my little family.
We all work hard and I do not even receive FTB. I only recieved monies from Centrelink when I was studying at university.
I am concerned about the health of my baby as stress in the early stages of pregnancy is not good.
I am concerned that my toddler has to hug me when I have a panic attack after hanging up the phone after a conversation going around in circles for half an hour with no resolution or answers.
I should be looking after my child instead of having her watch me get upset.
I am disgusted with the government for doing this to society's most vulnerable, particularly when tax cheats are considered "lifters", and feel so sorry for the people that do not have the literacy to prove their innocence.
I have post grad degrees and excellent communications skills and I am struggling to deal with this. I have no idea how people with ongoing personal issues manage this anxiety.
I have been quoted a $6.5k debt which is over 80% of the entire total of payments received in FY12/13
This is a war on the poor and even though I am now in a position where I could pay the "debt" without understanding where it came from just to stop this stress (from our house deposit savings) I will fight this until the end as I know I reported accurately.