Earlier this year i received a call from Centrelink along with letters claiming that i owe them $14,000.00 approximately due to "overpayments"
They demanded immediate payment without any kind of explanation nor provided any kind of break down of how he debit occurred.
This happened 4 months after i was diagnosed with a rare type of cancer and was undergoing chemotherapy and preparing for a major surgery.
When i called centrelink to ask for an explanation, i was mistreated by the operator (for which i filed a formal complaint) and was never sent or given any proper explanation.
I feel that not enough is being done to provide explanation.
There is a lack of communication.