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Debt from 2013, Cancer Patient

Debt amount: 
$14000
Date debt issued: 
Saturday, 1 July 2017
Period debt occurred: 
June 2013
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Youth Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Earlier this year i received a call from Centrelink along with letters claiming that i owe them $14,000.00 approximately due to "overpayments"
They demanded immediate payment without any kind of explanation nor provided any kind of break down of how he debit occurred.

This happened 4 months after i was diagnosed with a rare type of cancer and was undergoing chemotherapy and preparing for a major surgery.

When i called centrelink to ask for an explanation, i was mistreated by the operator (for which i filed a formal complaint) and was never sent or given any proper explanation.

How do you feel about the way the Government has handled this process?: 

I feel that not enough is being done to provide explanation.
There is a lack of communication.