In 2012 I was receiving a small amount of newstart as I returned to work after a severe illness.
My employer had forgotten my pay increases for the previous 2 years so put a single lump sum into my pay.
I went to centrelink with ALL that information (and a weekly breakdown). They assessed it and said not to worry it was only a small amount and they were willing to leave it at that.
2016 I got a debt notice for about 2500 (down to 1500 later).
I re-sent ALL the same paper work and payed off the so called debt while awaiting for someone to even look at it.
Payed debt 23 August and as of last week THAT IS WHEN I went into the review queue (not when I started to pay the debt as I was lead to believe!).
I had the stress of not know what they were doing. Or why.
I had to pay a 'debt' that wasn't proven or risk a debt collector coming after me.
I have done nothing by comply and be be polite about it and they have taken my money and treated me like a criminal.
They called me a LIAR even though I had given them all that information in 2012.
I had been very ill (I am still unwell) and I worked very, very hard to NOT DIE and find a job (they didn't not help me with any of that) and work my way back to being someone who payed taxes and was a productive member of society.