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We put too much trust in algorithms and it's hurting our most vulnerable

29 December 2016
Ariel Bogle
MashableAustralia

from the article:

Launched in July, the system was intended to streamline the detection of overpayments made to welfare recipients and automatically issue notices of any discrepancies.

The media and Reddit threads have since been inundated with complaints from people who say they are being accused of being "welfare cheats" without cause, thanks to faulty data. 

The trouble lies with the algorithm's apparent difficulty accurately matching tax office data with Centrelink records, according to the Guardian, although department spokesperson Hank Jongen told Mashable it remains "confident" in the system.