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Estimates

Funding cut to catch fraud, but most vulnerable targeted with flawed robo-debt mess

2 March 2017
The Hon Linda Burney MP, Shadow Minister for Human Services, ALP Member for Barton; Clare O’Neil MP, Shadow Minister for Justice, ALP Member for Hotham

Senior public servants have revealed that the Turnbull Government will cut funding which is meant to help catch serious criminals exploiting Centrelink, while Alan Tudge continues to target the most vulnerable with his error prone robo-debt system.

Another Tudge fudge, Centrelink phone waiting times see people wait even longer

24 May 2017
The Hon Linda Burney MP, Shadow Minister for Human Services, ALP Member for Barton

For all of the Turnbull government’s tough talk about welfare cheats they are simply making it harder for people to get in contact with Centrelink when their circumstances change. This is a kick in the guts for age pensioners who have already seen their pensions cut or for those with disabilities who are already being painted as bludgers by the Turnbull government.
This wilful blindness has to end - being creative with the facts might get you out of a tough media interview but it will do nothing for honest Australians just trying to do the right thing.

Infographic: the truth behind Centrelink’s waiting times

21 March 2017
The Conversation

Senior staff from the Department of Human Services told Senate estimates on March 2 that the average wait time to speak to a Centrelink operator is 14 minutes and 10 seconds.
But with reports of some people waiting more than an hour, 28 million busy signals so far this year, and welfare recipients being encouraged to go online rather than speak to someone, this doesn’t match with most people’s experiences of calling Centrelink.
This is because what’s not included in the reported wait time is probably more important than what is.

How To Get Alan Tudge To Notice You Without Even Really Trying (Criticize Centrelink, He’ll Pull Your File)

3 March 2017
New Matilda

Estimates can often be boring, as senators plough their way through the progress of this or that infrastructure program or service delivery roll-out. But every so often, it produces gripping scenes.
That was the case yesterday in the Senate’s Community Affairs committee, where the Secretary of the Department of Human Services, Kathryn Campbell, was called upon to give evidence.

How To Get Alan Tudge To Notice You Without Even Really Trying (Criticize Centrelink, He’ll Pull Your File)

3 March 2017
New Matilda

Estimates can often be boring, as senators plough their way through the progress of this or that infrastructure program or service delivery roll-out. But every so often, it produces gripping scenes.
That was the case yesterday in the Senate’s Community Affairs committee, where the Secretary of the Department of Human Services, Kathryn Campbell, was called upon to give evidence.

Centrelink: Labor refers minister to Australian Federal Police over alleged privacy breaches

2 March 2017
SMH

Labor frontbencher Linda Burney has referred Human Services Minister Alan Tudge to federal police over allegations he broke social security laws by releasing the personal information of a Centrelink recipient to the media.
Ms Burney, Labor's human services spokeswoman, described the case as "shocking".

Department of Human Services defends release of personal information of blogger critical of Centrelink

2 March 2017
ABC News

The Department of Human Services (DHS) has defended the release of a welfare recipient's personal and protected information to a journalist, insisting it was proportionate and legal.
The release has been criticised by the Federal Opposition and lawyers who believe it may have a chilling impact on welfare recipients who would otherwise criticise the Government.

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