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What to do

Debt amount: 
$3400
Date debt issued: 
Thursday, 20 October 2016
Period debt occurred: 
February 2011 to July 2016
Has your case been referred to a collection agency?: 
No
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Luckily I am pretty familiar with Centrelink processes. First thing anyone still on payments should do is have the repayments reduced to $15 a fortnight. If even that will cause financial stress, they can suspend repayments, but I've read they've been told to resist that. That will revert after 3 months, when you'll have to ask again.

Also, if you want a copy of your data eg. how much you claimed, how much you got paid etc., you probably don't have to file a Freedom of Information request, you can ask for the data under Administrative Access provisions. I did this and they sent me the data. So now I'm only paying $15 a fortnight, and the debt is under appeal. I expect it will be overturned eventually. Because of all this I'm not too stressed about it.

How do you feel about the way the Government has handled this process?: 

I don't think this is a mistake. I think that this is purposeful to torture people on welfare and make it clearly unpleasant for anyone thinking of going on welfare. As well as possibly laying the groundwork for privatisation, it will make people more desperate for work, and hopefully (to the Govt and their mates) work for less, thereby making the bosses more money. This purposeful data mismatching to produce robodebts is the weaponisation of public service bureaucracy and has to stop. The Government clearly has no conscience.