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They screwed up and I’m paying for it

Debt amount: 
Date debt issued: 
Saturday, 3 November 2018
Period debt occurred: 
August 2013
Has your case been referred to a collection agency?: 
Payment Type: 
Disability Support Pension
Appealing Debt?: 
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

5 years after I was paid I received a letter saying I owed them $3600. I was told they coded my payments wrong for a few months while I was unemployed, even though I had given them all the correct relevant paperwork and information. I was told it’s bad luck and that I had to pay back the money because I had received it even though it was their fault they paid the wrong amount. This has caused an enormous amount of stress and anxiety as I did everything right on my part but because they screwed up, I’m paying for it 5 years later.