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They paid me a lump sum because i was underpaid then after sent me a debt letter

Debt amount: 
$468
Date debt issued: 
Thursday, 10 November 2016
Period debt occurred: 
July 2015 to June 2016
Has your case been referred to a collection agency?: 
No
Payment Type: 
Family Tax Benefit
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Im a mother of 6 and currently studying fulltime. They've started cutting installments from our fortnightly amount which comes straight out of our food budget. I now feed 8 people on $300 for 2weeks. Its real tough and stressful.

How do you feel about the way the Government has handled this process?: 

When i called they couldn't explain what happened but insisted on starting to take repayments. How it is supposedly calculated is a mystery.