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They knew it was a massively flawed system

Debt amount: 
$3939
Date debt issued: 
Saturday, 19 November 2016
Period debt occurred: 
August 2010 to July 2013
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Austudy
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Wasted copious amounts of my time (8 hours so far, and counting - I have only just begun the review process). Hours on the phone to Centrelink, handballed between departments. I am already trying to get my private debt under control, and have been hit with this. Immensely stressful, and very annoying.

How do you feel about the way the Government has handled this process?: 

They knew it was a massively flawed system when implementing it, and yet they went ahead regardless. Disgraceful. Feels like extortion. I feel betrayed by my government. This would not be acceptable in any other circumstances (e.g. commercial world).