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Refused a settlement

Debt amount: 
Period debt occurred: 
February 2013 to September 2017
Has your case been referred to a collection agency?: 
Payment Type: 
Family Tax Benefit
Appealing Debt?: 
I don't know how to
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I have been under enormous stress from this debt
I tried to settle for a much lower amount and after making me wait hours for a response we’re only willing to cut off a few thousand
Now I’ve just received a call that they want to review my financial situation because the amount of paying each week should be more.

How do you feel about the way the Government has handled this process?: 

They use threats of interest and wage garnish to force to to pay and say they’ll put a stop on my passport to make sure I can’t leave the country if I don’t pay. They’re extortionists