Well at first , i received the assessment process letter , i rang them up and advised that the information they had was incorrect , the lady on the phone advised me that this was unusual and would help me complete my review , i had faith that they would review it , but i was sadly mistaken. A few weeks later i received a letter demanding the above amount and any phone calls to try and rectify seem to leave the searching for details to me. I work and i couldn't give them the amount of money they are asking for. i certainly dont have the time to research this as my employment spares very little time for myself , let alone searching for the issues. This really sux , it makes me angry and all i can do is ignore them !
Poorly , usually if there was a over-payment with Centrelink , they would inform me within 6 months to a year. Depending on the tax time data and they would calculate accordingly. This was clearly already calculated and resolved during the time in question. However , since they pushed "Go" on a program that seems to fill the blanks with "Unconfirmed and un retrievable" data going back 7 years, they seem to have left the onus on me to prove their program wrong , which seems impossible ! Id also like to point out that Centrelink refuse to acknowledge the system they activated and continue to pretend that its "Business as usual". This process is disgusting , its nothing short of neglect and only proves how broken the system that is meant to help us is now being used as a weapon against the people that rely on these services.
