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Made to feel like criminals when we did nothing wrong

Debt amount: 
$1400
Date debt issued: 
Wednesday, 21 December 2016
Period debt occurred: 
October 2016 to December 2016
Has your case been referred to a collection agency?: 
No
Payment Type: 
Parenting Payment
Appealing Debt?: 
Yes & I won
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I have a 2 month old son and a partner who has gastric issues preventing him from working at the moment. We are both 19. It caused fights and almost destroyed my family, my anxiety and depression was horrible, especially since we were unable to contact anyone until January of this year.

How do you feel about the way the Government has handled this process?: 

They need to be held accountable. What was the suicide rate amongst people who received a debt letter for Christmas? Why were we made to feel like criminals when we did nothing wrong. They don't care. Maybe they need to be investigated themselves. "Overpayment" on a system that gives you nothing is rediculous.