Debt amount:
$6200
Date debt issued:
Friday, 16 December 2016
Period debt occurred:
July 2014 to February 2015
Payment Type:
Family Tax Benefit
Appealing Debt?:
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress:
Have just spent 6 hours cross referencing numbers from Child Care Statements, payslips etc and still cannot work out a clear explanation - I have 3 debts and only one I can find an error, the rest is making me crazy! And they want me to pay a minimum of $123.24 a fortnight until Dec 2018. If this is the stress I get for trying to work and raise kids you can keep your FTB and I'll just rough it thanks.
How do you feel about the way the Government has handled this process?:
The lack of options to speak to a 'real' person if there are any questions is ridiculous. Even if the amount is correct and I have been overpaid, I would like a real clear explanation so it does not happen again! I should not have to spend 6+ hours collecting data myself and putting it into a spreadsheet to try and work out the problem.