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I have always worked and reported my income which was not much

Debt amount: 
$15200
Date debt issued: 
Friday, 2 December 2016
Period debt occurred: 
June 2011 to July 2012
Has your case been referred to a collection agency?: 
No
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Hi received this letter before xmas i was devistated i have always worked and reported my income which was not much. I have supplied the income they wanted that was not good enough not all the pay slips from that year but nothing has happened. Im over it. Im already paying an apparent debt on a ftb payment. Total is over 17k. Dont know what to do.....

How do you feel about the way the Government has handled this process?: 

I dont want to swear so i wont !!