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Ham-fisted and out of touch

Debt amount: 
$1717
Date debt issued: 
Wednesday, 11 January 2017
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Austudy
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

The debt notification came via a collection agency text in mid feb. after the letter was sent to my old address.
This has caused me serious concern as i may now have to cancel an expensive holiday and am unable to afford basic necessities.

How do you feel about the way the Government has handled this process?: 

Ham-fisted and out of touch. No consideration for the plight of less-advantaged australians but all the care for taking back money that poor australians cant afford.