I am writing on behalf of my wife who has been the victim of Centrelink Robo-Debt. $5500 of her tax return was taken with no contact from Centrelink and they propose to take another $4000 if the matter is not resolved. After providing documentation on two occassions and told it was resolved. This matter apparently was not resolved and they proceeded to take the money from her tax return. We are now in the process of appealing the matter for the third time. This issue has caused significant mental, emotional and financial stress.
We would like the money refunded and an apology from Centrelink. I am a High School Teacher and aware the welfare system is meant to support people and not to be used as a money grabbing machine. Disgraceful practice.