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Carers Payment Counted Twice

Debt amount: 
Date debt issued: 
Wednesday, 10 July 2019
Period debt occurred: 
December 2018 to June 2019
Has your case been referred to a collection agency?: 
Payment Type: 
Carer Payment
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Called a month ago when I received letter. Guy a spoke to could see error. Said he was going to fix it. Month later started loosing money from payment. Called again. They said it was a tax department error. Tax department said they got the figures from Centrelink so it's there error. Spoke to Centrelink again but they couldn't fix it straight away had to go to appeal. Both mine and my partner's carers payment had been counted twice . But get this , we got sent out two notices at the start in three days. One was a payment to us and the second was the debt. Someone changed the correct figures to make it incorrect.

How do you feel about the way the Government has handled this process?: 

They don't care. If this was a private business they would be under investigation for fraud.