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Hunter residents caught up in controversial Centrelink debt collection issue

11 January 2017
Maitland Mercury

A Metford man has slammed the federal government after he received a letter from Centrelink telling him he owed thousands of dollars, saying the situation was “a debacle”.
Danny Gilligan is one thousands across Australia who believe they have been wrongly targeted by the welfare agency, which has drawn widespread criticism in recent weeks as similar stories have emerged.

Even doctors are getting screwed by Centrelink

11 January 2017
Herald Sun

Doctors from top Australian universities say they too were hit with erroneous Centrelink debt notices — and even they can’t seem to fix the mistakes.
Darren O’Connell, who has a PhD in economics and lectured at Curtin University, told news.com.au he has tried eight times since November to get his inaccurate debt removed from the system, but the letters keep coming.

Inside a Centrelink office: Chaos at branch as system flounders

10 January 2017
Herald Sun

“Centrelink is letting me die,” reads graffiti scrawled on the wall of the disabled toilet at a branch in Sydney’s inner west.
That’s the perception of some Australians trying to negotiate a benefits system that appears seriously flawed, where letters slamming people with bogus debts of thousands of dollars were widely distributed over the Christmas period.

Broken Centrelink system sending false debt notices to sick

9 January 2017
Sunshine Coast Daily

Centrelink's automated system, which has ramped up since October, is now sending 20,000 review letters about supposed discrepancies each week, with scores of Australians - including people with cancer - telling news.com.au of the anxiety, stress and even suicidal thoughts prompted by the debt letters that dropped through their mailboxes just before the festive period.

Aussies panicking over Centrelink demands to pay up to avoid debt collector

5 January 2017

"I finally had enough and had a lengthy conversation with a Centrelink rep where the phone call went on for over an hour. I wouldn’t take no for an answer, so she did my review manually in minutes and then, sure enough, found I was not guilty at all. Human common sense overriding an incorrect computerised system."


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