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#notmydebt

What to do if you get a Centrelink debt recovery letter

9 January 2017
Fraser Coast Chronicle

Centrelink recipients across the region are being told to pay back false debts sometimes amounting to thousands of dollars because of a faulty computer algorithm.
The Federal Government and Centrelink have come under heavy criticism from all quarters over the automated system that has been used to match welfare recipients' reported income.
Amid all the anger the government agency began using Twitter to refer welfare recipients to crisis support hotline Lifeline as the hashtag #notmydebt began trending on the social media platform.

Centrelink And The Mystery Of The $4 Billion

12 January 2017
Eigen Magic

I’ve been digging into the financial justifications for the automation effort, and it’s a convoluted beast. The numbers being bandied about sound good in a headline, but figuring out the real numbers has been surprisingly difficult. Little wonder that the stories containing any of the figures, particularly the ones used by Ministers Alan Tudge and Christian Porter, are confusing at best.
Here’s my attempt to unravel what’s really going on here. I’ll provide links to primary sources, rather than media reports, where I can.

Centrelink seeks advanced customer aggression training, prepares Watson for the front lines

12 January 2017
The Mandarin

As the pressure ramps up on Human Services Minister Allan Tudge over Centrelink’s most recent attempts to claw back billions paid out through the welfare system, the department is putting together a new procurement panel for “advanced customer aggression training” and preparing to roll out front-line virtual assistants.

Episode 08 - Not My Debt

7 January 2017
Well May We Say

For the first (unexpectedly more bumper than ever) episode back after the holiday break, Jeremy is joined by Lyndsey Jackson of notmydebt.com.au to discuss this government's war on the poor, in particular its attack on anyone who's ever used Centrelink.
AUDIO

‘This is the biggest issue in Australia’: Centrelink debacle gets worse

4 January 2017
news.com.au

The Centrelink debacle is getting worse, with more Australians each day revealing they have been slugged with demands to pay back tens of thousands of dollars they don’t owe.
Furious Aussies, many of whom were on the dole for only a brief period years ago, are demanding action from the Government, which is denying a problem exists.

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