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I can't even get through to put a appeal in as phone lines are constantly busy

Debt amount: 
$4000
Date debt issued: 
Monday, 21 November 2016
Period debt occurred: 
June 2011 to June 2013
Has your case been referred to a collection agency?: 
No
Payment Type: 
Parenting Payment
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

This has impacted on my family immensely.. A 4000 debt to be paid by December 19... I bawled my eyes out to centrelink and the compliance, as I asked why three years later and my taxes are all up to date and you can see for yourself what my employment income and the compliance offer was very hesitant to answer my questions, I said am I going to get another debt each time I call and fix anything up I incur some sort of debt, ive been paying back some sort of debt back for Years, mostly to do with CSA, once I did my taxes in 2013 I received a debt of 2500 back then which was paid and now another 4000 where do they get off... $110 pfn is being taken for a debt that shouldn't have been accumulated as I looked into this with my tax agent and the figures from centrelink and the compliance, my centrelink had dropped from what was issued and my employment income was doubled... How can they work out such calculations... I can't even get through to put a appeal in as phone lines are constantly busy... Centrelink have my health records, my tax records etc and they do this, I was thinking about suing them for all the unwanted stressed caused by human error and computer error!!! Its disgraceful!! And of course I agreed online to working for those companies I did my tax three Years ago you have the proof! I actually got in contact with my local member and said I have to put in an appeal but how when you can't get through!!

How do you feel about the way the Government has handled this process?: 

Hmmm... They have created a computer system for what exactly to cause extra stress not to get back owed monies to create a system to lower centrelink payments and increase employment income... Who are they actually stealing from??