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Complete change of assessment since only Nov16

Debt amount: 
$3600
Date debt issued: 
Thursday, 2 February 2017
Has your case been referred to a collection agency?: 
No
Payment Type: 
Family Tax Benefit
Appealing Debt?: 
I don't know how to
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Out of the blue I had two letters saying I had been over-paid by a huge amount - I mean how does that even happen when they have all my details? absolutely no information has changed between November 2016 when I had a letter saying all is fine but then suddenly 3 months later I suddenly owe $3600? Now instead of earning income and supporting my family I have to spend hours working to resolve someone else mistake and that is just devastating.

How do you feel about the way the Government has handled this process?: 

Why even send letters when they can just be changed whenever the system wants. No one can ever feel secure or trust the governments handling of this.