I was on a disability support pension and was required to report every fortnight. I followed the reporting to the T. I jumped through the hoops as required and did everything that was required. Receiving the letters and being told that the federal police will be involved and also being told that I had to start a payment plan before the debt was confirmed would be the best thing. I also had a security guard standing behind me at the counter which was quite intimidating. This has caused a lot of undue stress and pressure. I have spent hours trying to prove myself innocent as I was told I needed to do this. I was also told that they will get the money back however they see fit. Amongst other threats and demands.
It equates to extortion. The Government don't care about their customers. There are many more things I could say about this but won't
