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Lifeline Is Counselling Welfare Recipients Who Are Being Chased By Centrelink

17 January 2017
Mark di Stefano
Buzzfeed Australia

A screenshot from Lifeline’s database leaked to BuzzFeed News shows the organisation has created a new category in its database for counsellors speaking with clients about “Centrelink Automatic Debt Recovery”.

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Those who have been sent letters have been told to prove they’ve received the correct welfare payments, or risk facing debt collectors and, ultimately, prosecution.