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Lifeline Is Counselling Welfare Recipients Who Are Being Chased By Centrelink

17 January 2017
Mark di Stefano
Buzzfeed Australia

A screenshot from Lifeline’s database leaked to BuzzFeed News shows the organisation has created a new category in its database for counsellors speaking with clients about “Centrelink Automatic Debt Recovery”.


Those who have been sent letters have been told to prove they’ve received the correct welfare payments, or risk facing debt collectors and, ultimately, prosecution.