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About a 10 minute wait at Centrelink: Alan Tudge

2 June 2017
ABC Radio Melbourne

More than 42 million calls to Centrelink went unanswered in the first 10 months of this financial year. 

That is according to evidence presented at a Senate estimates hearing.

With complaints of engaged signals and long wait times, the human services minister, Alan Tudge, told Raf Epstein if people are not getting through to Centrelink on the phone they could try going to their local office because "typically you wait about 10 minutes".