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Underestimated income?

Debt amount: 
Date debt issued: 
Friday, 25 October 2019
Period debt occurred: 
June 2018 to June 2019
Has your case been referred to a collection agency?: 
Payment Type: 
Family Tax Benefit
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

In October 2019 I opened my centrelink app to update my family income as we just finished our tax return, when I notice a letter on my inbox.
When I opened I went white as a ghost. The letter said I was overpaid by $6000 as I underestimated my income.

My husband and I were devastated as this never happened to us before.

We heard nothing from Centrelink warning us that this was happening. Also I noticed in 2 occasions, when I try to enter my estimate income the app would auto correct my figure to a lesser amount.

Very distressed about it as a family of 4 having to fork it out $6000 out of the blue.

How do you feel about the way the Government has handled this process?: 

We are in the early stages of getting more clarity of how this happening. So we can not comment yet on how the government is handling our issue.