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Resolved after a lot of tears

Debt amount: 
Date debt issued: 
Sunday, 7 October 2018
Period debt occurred: 
July 2015 to July 2016
Has your case been referred to a collection agency?: 
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes & I won
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

At the time I received notice of this debt I was having chemotherapy. I was not on any payment whatsoever as I living off my savings and the few pays I was owed from my employer. I didn't actually apply for any type of Centrelink payment until September 2016 so how could I have a debt. I initially rang them after receiving a letter and was told to follow the instructions. This only let you answer so many questions and then would direct you to call them. I tried several times to do this and it always ended up with me being instructed to try again. After many attempts and no one listening to me I decided to upload all my bank statements, group certificate and pay slips onto my gov in the hopes someone would see it. Surely someone with abit of sense in that office would realise I wasn't even on a Centrelink payment and hadn't been for over 10 years. It worked and after 2 months of not hearing anything about this debt, I get a letter stating that after "THEY" contacted me on the 7th Jan 2019 ( the letter was dated 7th) and have decided I do not have a debt. Thing is, how do I now recover $3500 which I should have gotten in my tax return but went to Centrelink to pay a debt that I didn't even have. That $3500 could have paid for some of the medication I needed to get through chemo but no, I had to rely on family. Just another thing the government slugs us for so thanks for the unnecessary stress you caused with your deadly computer program mr government pollies.

How do you feel about the way the Government has handled this process?: 

I have always been told if you don't have anything nice to say, don't say anything at all...