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Random call and letter from Milton and Graham about a debt I owe

Debt amount: 
Date debt issued: 
Saturday, 13 July 2019
Has your case been referred to a collection agency?: 
Payment Type: 
Family Tax Benefit
Appealing Debt?: 
I don't know how to
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

This is a random letter, there isn't even a date on when the debt was accrued. I have had a phone call as well. I have not received any FTB for years. We are not on any type of govt benefit. We are trying to deal with the current drought. This is just stupid!

How do you feel about the way the Government has handled this process?: 

Poorly, as this is the first i have heard of any of this. Both the debt and the debt recovery process