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it was in the system but not logged

Debt amount: 
Date debt issued: 
Wednesday, 15 August 2018
Period debt occurred: 
April 2016 to April 2018
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

They say I did not tell them I was in a relationship, it was in the system but not logged. it accrued the debt and now I'm asked to pay $50/fn due to some incompetent Muppets mistake.

How do you feel about the way the Government has handled this process?: 

First they didn't believe me, I got angry and they called security until the manager found it on the system but not logged, I had to request a review and have the repayment put on hold till review. They reduced payment to $15, but have not reviewed it for over a year now. I hate human resources. Government sucks.