Very stressed when I recieved a letter saying I owed $6000. They said I was paid Newstart while I was working.
I managed to track down my bank statements and highlighted all my pays to show that Newstart was received in between jobs. They said OK I would hear within 6 weeks that it's fixed.
6 months later I recieved another letter asking for the $6000 again with interest!!! Seriously.
I rang and went through the fight again with my proof. They tried to trip me up asking why didn't I declare my earnings and I said ah because I wasn't working... So she was adament about my debt and then she reviewed the case and the computer told her no debt.
So basically they say and do what the computer tells them. It's disgraceful and wrong.
It's a joke the system is so faulty and has been proven wrong repeatedly!! To go after people already struggling with debts that are questionable and make them have to prove it... Get this government out