We are collecting stories on the site because we think it's important to have a way to people to add their voice to this issue by sharing their story. It's puts a human voice to the issues with using technology and automating systems and providing a blanket solution without providing staff and people that can right wrongs and help people when there is an error.
Please share your story with us if you have a Centrelink debt story that you believe has been issued in error or due to a fault in the system.
As frustrating as it is, persist with the appeals process, and know others are behind you.
Stories are 100% anonymous
I'm stressed out about challenging the debt, even though I know I'm in the right I expect it to be tedious and drawn out and am loathing the idea of having to go through the run-around because of a stupid careless bureaucratic f***up. I'm also just... angry. Just so damn angry and I'm one of the lucky ones.