I have both Bipolar and Borderline personality disorder.
Since getting the letter of debt I've had 3 suicide attempts, Multiple self-harming and Violent outbursts where I've had swollen, bruised and bloody knuckles including multiple breakdowns every phone call, so far I've had to call them up 10 times and tomorrow is the next call...
Took 10 phone calls to get the debt paused and a review even sent out, I have been refused a debt spreadsheet and was meant to receive one with the review decision, but that never came..
It's such an uphill battle..
My mental health isn't even getting acknowledged..
I didn't receive payments while working and if I was given the debt while working or after finishing work I wouldn't have a roof over my head, a fridge or even a bed, I was homeless prior and during my time without work.. this is honestly killing me.
Horrible, no attempt to even help you out, social workers are useless towards mental health as well.