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It's like trying to walk through a brick wall.

Debt amount: 
$568
Date debt issued: 
Friday, 12 February 2016
Period debt occurred: 
November 2010 to August 2011
Payment Type: 
Newstart Allowance
Appealing Debt?: 
I don't know how to
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

At first I was going to pay it just to get it over and done with, however when I let my mother know about she got angry and told me to call them. I called them, the first person I spoke to suggested that I pay in part whilst I disputed it (I have most of the documentation) then he put me onto the compliance department and the person was trying to talk me through this incredibly complex way of of doing this through the website. I have logged into mygov so many times and tried to follow the instructions but the options he suggested dont seem in exist. Its like trying to walk through a brick wall.

How do you feel about the way the Government has handled this process?: 

I cant believe the absurdity of this ordeal. Now they are talking about putting centrelink workers through Aggressive Customer training, how much will that cost just to scrape every little cent out of people who are already struggling, I think we should start a class action to be frank!! Centrelink needs a spring clean!