Got told my debt was being put on hold for 3 months whilst being ReAssessed.
I then got text messages from Probe Group which I deregarded as I thought they were a scam.
Turns out my debt was taken to the collection agency without my knowledge as the girl I spoke to 3 months earlier never put it on hold or applied for the ReAssesment.
I now have to wait another 3 months!!
Very stressed and is impacting both my work and personal well-being.
I have been dealing with this since May and still no outcome.