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have had to take days off work to try and handle this mess

Debt amount: 
$3600
Date debt issued: 
Tuesday, 6 November 2018
Period debt occurred: 
July 2011 to September 2015
Has your case been referred to a collection agency?: 
No
Payment Type: 
Youth Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Extremely upset and stressed.

I have had to take days off work to try and handle this mess.

How do you feel about the way the Government has handled this process?: 

Extremely poor.

I have counted 5 pay periods where my updated entitlement is now less than previously yet my updated income is less than I originally reported - I've questioned centrelink about this and they can't provide an explanation for the calculations.
I suspect they've completely forgot about their "Income Bank" in all these calculations.