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Double debt

Debt amount: 
Date debt issued: 
Tuesday, 19 July 2016
Period debt occurred: 
April 2013 to June 2013
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes but I lost
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

It has made me very anxious and stressed. I am also very frustrated as I don't believe I owe them anything. They told me I actually overreported in the other reporting cycles but misreported once. There are no case notes so it's my word against theirs. They told me I wouldn't win so I paid the first half and am on a payment plan for the outstanding $682.21. I was also not contacted by Centrelink but recieved an sms from a debt collector demanding payment. I had no idea what it was about snd the debt collector couldn't discuss it with me.

How do you feel about the way the Government has handled this process?: 

Terribly. I was no longer living at that address so did not recieve any notification from Centrelink I learnt about this by receiving an sms from a debt collector demanding payment. When i did speak with Centrelink my call was escallated to 3 people before being told that I over reported except for once but it didn't matter I owed them payment. I asked how to challenge it but was informed there was no way I'd win and would have to go into Centrelink to speak with someone fave to face. They also told me they had no case notes from conversations i had with them so it was my word against theirs. I am paying them off.