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The Debt Before Christmas

Debt amount: 
Date debt issued: 
Tuesday, 13 December 2016
Period debt occurred: 
March 2012 to April 2012
Has your case been referred to a collection agency?: 
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I was very worried when I first got the letter as I was not expecting this. The letter says I was overpaid and at the time I didn't even think to contest it, I just assumed it was correct and paid the amount. This happened just before Christmas, so not a great time to be hit with a bill. ~$500 may not seem like a lot, but for me it is.

How do you feel about the way the Government has handled this process?: 

The fact that they would trust a single algorithm and have practically no human oversight of sending out these debt notices is mind-boggling.