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Centrelink stating $75,000 over payment to 82yo 2001-2017

Debt amount: 
$75000
Date debt issued: 
Thursday, 7 March 2019
Period debt occurred: 
July 2017
Has your case been referred to a collection agency?: 
No
Payment Type: 
Aged Pension
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Hi all, my 82 year old invalid mother received a call out of the blue from the Unearned income investigation team at Centrelink stating that she has been overpaid $75000 since 2001 for her old age pension. She was appointed as my fathers paid carer through The civil tribunal due to his needs to be paid by comcare after a workplace accident in 1987 and performed the paid part time duties from 2001 till his passing in 2017. During this time she has received no correspondence about the apparent over payments even though she had visited the local centrelink on a few occasions many years ago.There was full disclosure of her payments and was told that all is fine and to continue as she has in the past. Has anyone experienced something similar to her situation that could guide me in the right direction or give me any advice as she is in absolute shock and disarray

How do you feel about the way the Government has handled this process?: 

Atrocious behaviour, my mother is a invalid pensioner with a heart condition and luckily I was at her home when she received the phone call as she became very confused, distressed and found breathing very difficult, in all honesty I feel that it could have been a more tragic outcome if I was not there to help her.