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Senate inquiry

Centrelink outside the law on robo-debt recovery

28 February 2017
Brisbane Times

People pursued by Centrelink over its controversial "robo-debts" are being denied the protection of Australian consumer law, a Parliamentary inquiry has been told.
The welfare agency is exempt from laws and guidelines covering debt collection by private businesses, "even the much maligned banks", according to the chief executive of Victorian community organisation Family Care, David Tennant.

Have your say: Senate Inquiry into Centrelink automated debt recovery

14 February 2017
ACT Council of Social Services Inc

The Federal Parliament has established a Senate Inquiry into the Centrelink automated debt recovery program (widely known as 'robo debt').
Your personal information does not have to be made public; you can choose to suppress your personal information, or make your submission confidential.
Submissions to the Inquiry are due Wednesday 22 March 2017.

An own goal on digital progress

14 February 2017

The government has formally tried to congratulate itself in the Parliament on its digital transformation of services in a sign of either “irony or grand self-delusion,” according to the shadow minister for the digital economy Ed Music.
The motion pointed to the government’s Centrelink technology, its health and aged care payment system and the MyGov online system.

Public sector union to use Centrelink Senate inquiry to highlight departmental 'dysfunction'

8 February 2017
ZD Net

The Community and Public Sector Union (CPSU) has said its members will use the Senate inquiry into the Centrelink automated debt recovery debacle to reveal the full extent of "dysfunction" in the Department of Human Services (DHS).
Greens Senator Rachel Siewert will chair the investigation after the Australian Senate passed a motion on Wednesday to initiate an inquiry into the system that has some seen letters demanding money repayment sent in error to welfare recipients.

Centrelink staff will use debt system inquiry to expose dysfunction, says union

8 February 2017
The Guardian

Centrelink staff are planning to use a Senate inquiry into the automated debt recovery system to highlight the level of dysfunction within the Department of Human Services, according to the Community and Public Sector Union.
A motion referring the controversial system to the Senate’s community affairs references committee passed on Wednesday afternoon, as expected, with the support of Labor, the Greens and the crossbench.

Eric Abetz says Centrelink’s robo-debt system has 'let down' Australians

2 February 2017
The Guardian

The Liberal senator Eric Abetz said Centrelink’s debt recovery system has “let down the Australian people”, while refusing to rule out support for Labor’s proposed Senate inquiry.
Sustained criticism over the system’s tendency to issue bogus debts to vulnerable Australians continues to place pressure on Liberal politicians in Tasmania.


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