The CPSU has urged the Turnbull Government to urgently implement the key recommendations of a Senate inquiry into the Centrelink robo-debt debacle, with the program still in force and now being rolled out to target pensioners.
Social services minister says debt recovery system criticised in Senate inquiry is tackling ‘a massive amount of overpayments’ to claimants
Anglicare Australia has called for the Centrelink automated debt recovery process to be suspended. The call is made ahead of the release of the Senate Inquiry’s robodebt report.
A senate inquiry in to Centrelink's controversial robo-debt recovery scheme will reveal its findings later today.
A Senate committee has excoriated the controversial Centrelink 'robodebt' compliance system, calling for a radical overhaul of the welfare debt recovery program including an immediate re-assessment of invoices and recommending the entire scheme be halted until issues are ironed out.
The federal government has rejected a damning report into the Department of Human Services' 'robodebt' program that recommended it be immediately and indefinitely halted.
A Labor- and Greens-dominated Senate committee has called on the Government to suspend Centrelink's controversial debt recovery program until it reconciles "a fundamental lack of procedural fairness".
This is the third feature in Ben Eltham’s 2017 investigation into Centrelink’s robo-debt program. The first article in the series was published in January, and the second article in March.
Centrelink’s sprawling data-matching empire is opaque, error-prone and almost completely impossible to understand, writes Ben Eltham. And it’s expanding across government programs and agencies.
After listening to weeks of harrowing testimony, Siewert has found the Senate Inquiry a draining experience.
“You come out of those hearings and you feel really drained. The evidence we hear is very distressing – hearing of people’s experiences and feeling their sense of powerlessness and despair.”
A Senate inquiry into the so-called robo-debt saga handed down its final report on Wednesday evening, after conducting hearings across the country.
The committee urged the government to put the program on hold until "a fundamental lack of procedural fairness" was addressed.
It handed down 21 recommendations aimed at fixing the "broken" program.
But Human Services Minister Alan Tudge, who is responsible for Centrelink, has shot down the report.
A Senate inquiry has called for Centrelink’s controversial automated debt recovery system to be suspended until its many flaws can be resolved.
The inquiry released its report on Wednesday night, which made 21 recommendations for fixing the robo-debt system.
The inquiry has urged all debts calculated using the error-prone “income averaging” process to be reassessed. It also called for a redesign of the system with a robust risk assessment process.