The CPSU says the Turnbull Government has made minor improvements to its Centrelink robo-debt system, but has not addressed the fundamental flaws in the system.
The Federal Parliament has established a Senate Inquiry into the Centrelink automated debt recovery program (widely known as 'robo debt').
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Submissions to the Inquiry are due Wednesday 22 March 2017.
The CPSU has welcomed independent MP Andrew Wilkie’s private member’s bill to help protect Centrelink customers caught up in the robo-debt crisis.
Mr Wilkie’s proposed legislation would prevent the Department of Human Services from receiving payments from customers for debts under review.
The Independent Member for Denison, Andrew Wilkie, this morning introduced a Private Member’s Bill that would ensure Centrelink cannot make automatic deductions from a person’s payment to settle a debt while the person is appealing that debt.
CPSU members will use a Senate inquiry into the Centrelink automated debt crisis to reveal the full extent of dysfunction with the policy and more broadly in the Department of Human Services.
A consortium of leading organisations from Australia’s community sector is calling on the government to immediately pull the plug on Centrelink’s RoboDebt, cease the intimidation and bullying of Centrelink clients and their families caught up in the automated debt recovery debacle, and provide a commitment that people’s protected information will not be publicly released.
The Greens have worked with Labor to lodge a notice of motion for a senate inquiry into the Government’s failing Centrelink automated debt recovery system that has been rolled out since last year. The Senate will vote on the motion tomorrow.
Rachel has called on the government to end Centrelink's flawed debt recovery processes after a series of errors have led to thousands of incorrect debt notices being send to some of the most vulnerable members of my community.
The Independent Member for Denison, Andrew Wilkie, moved a motion in the House of Representatives shortly after midday today calling on the Minister for Human Services to acknowledge that the Centrelink debt recovery program has been a disaster and must be shut down immediately.
Mr Wilkie was responding to overwhelming community concern over the financial and emotional hardship the scheme has caused with about 4,000 incorrect debt notices being issued each week.
A copy of the motion follows in full.
Liberal Senator for Tasmania, Eric Abetz, this morning conceded that Alan Tudge’s error prone robo-debt system had made too many mistakes and was hurting honest Australians.
The ACT Council of Social Service Inc. (ACTCOSS) again today calls on Senator Zed Seselja to stand up for people in the ACT caught up in the Federal Government’s Centrelink Robo-Debt Recovery Program.
ACTCOSS Director, Susan Helyar, says that the government’s Debt Recovery Program is an unjust prosecution of our communities’ most vulnerable, who need support from local MPs.
If you are affected by Centrelink’s automated debt recovery program and do not know how to respond, or believe a debt has been wrongly raised, there are number of things you can do.
The Anti-Poverty Network (APN-SA), in conjunction with Women in Poverty (WIP), is holding a protest rally on Tuesday 31st January 2017 to demand the Turnbull government suspend the “Robo-Debt” Centrelink system that is issuing hundreds of thousands of debt notices, many of which have been proven false, to current and previous welfare recipients.
Public discussion continues to present false accounts of the Department of Humans Services’ online compliance review system.
The department has already rejected unsubstantiated claims from anonymous staff in statements last week, including refuting allegations about the treatment of exempt income. All assessments appropriately consider assessable and non-assessable income.
The CPSU has today launched an open letter to Centrelink customers on behalf of Centrelink staff as controversy continues to rage around the Centrelink automated debt crisis.
Malcolm Turnbull must show some leadership and suspend his Government’s robo-debt mess with nearly half of all Australians disapproving of the scandal-plagued system.
Incompetent Human Services Minister Alan Tudge believes that those falsely accused of owing debt should have to hand over the money until they prove their own innocence but he reckons that Liberal MPs caught rorting the system should be given the benefit of the doubt.
Last week DHS spokesperson, Hank Jongen sought to blame staff for the community’s widespread resistance to and frustration with the online compliance system. This is massive spin, even for Hank. The irony here being that if frontline staff had had input into the design of the troubled online compliance system it wouldn’t be generating erroneous debts.
The Turnbull Government must immediately suspend the Centrelink robo-debt debacle following more disturbing claims from a Centrelink whistleblower.
According to reports Centrelink assessors are being directed to ignore obvious errors in the calculation of debt, unless customers directly object.
Claims made today about the Department of Human Services’ online compliance activity do not accurately represent how the system works.
General Manager Hank Jongen said the system was designed to identify differences between Australian Taxation Office and Centrelink payment records, and was performing the task as intended.
“We will continue to work with staff to explain how the system operates and the role they play.”
A brave whistleblower is risking their job to expose the shocking inside truth behind the Turnbull Government's bullying debt-threat debacle.
The whistleblower has revealed the flaws in the Turnbull Government's broken data-matching computer that create tens of thousands of false debt threats -- and confirmed that these flaws aren't a mistake, they're the way the system was designed to work.