Go to top of page

aged pension

Illawarra pensioner caught up in Centrelink debt letter ‘disaster’

7 February 2017
Illawarra Mercury

Whitlam MP Stephen Jones has used federal parliament’s first sitting day for 2017 to take aim at the government’s Centrelink debt recovery system “disaster”.
Mr Jones on Tuesday told the story of Margaret, a 77-year-old pensioner from his electorate, who received a debt notice of $467.44 as part of the automated system.

Eric Abetz says Centrelink’s robo-debt system has 'let down' Australians

2 February 2017
The Guardian

The Liberal senator Eric Abetz said Centrelink’s debt recovery system has “let down the Australian people”, while refusing to rule out support for Labor’s proposed Senate inquiry.
Sustained criticism over the system’s tendency to issue bogus debts to vulnerable Australians continues to place pressure on Liberal politicians in Tasmania.

The Centrelink summer

6 January 2017
The Monthly

When not just the Courier-Mail, but also other News Limited publications and A Current Affair are criticising the government for being too harsh on social security recipients, perhaps it’s time the government acknowledged how dangerous this Centrelink issue has become, and responded.
[...]
The onus is on citizens to disprove the debt at short notice, over summer holidays, using materials such as pay slips and doctor’s certificates they were never previously asked to keep. Often it’s material they’d submitted to Centrelink previously. The system by which people must register their objections and responses is completely overloaded, with phone lines jammed and IT systems groaning or simply incapable of coping with the task at hand.

Disability advocates hold fears for mental health, suicide

18 January 2017
The Courier

Disability advocates say expanding Centrelink’s debt recovery system to people on disability support will push clients who are already suicidal over the edge and “inundate” overstretched mental health services.
Grampians Disability Advocacy’s Fiona Tipping said she already has a caseload of people in Ballarat who are suicidal as a result of their disability support pensions being rejected or cancelled.
On Tuesday it was revealed the government plans to extend its controversial debt collection system to people on aged pensions and disability support pensions later this year.

Bass Labor MP Ross Hart concerned by Centrelink online compliance system

29 January 2017
The Examiner

Bass Labor MP Ross Hart says his office is doing the work of Centrelink staff, assisting constituents with contesting and resolving letters sent to them from Centrelink demanding repayments of welfare.
Mr Hart said that his office has 21 Centrelink complaints on file that his staff are working to resolve, with “many more” complaints in the past two weeks.
Mr Hart added that he is concerned for Centrelink staff who are struggling to deal with the situation.

Second Liberal senator attacks Centrelink debt retrieval and demands solution

19 January 2017
Guardian

A second Tasmanian Liberal senator has criticised Centrelink’s debt recovery system, urging his colleagues to avoid “another talkfest” and “get the problems fixed”.
The recently elected Liberal senator Jonathon Duniam has written to the human services minister, Alan Tudge, to express concerns about the troubled system.
He told Guardian Australia he had conveyed concerns raised with his office to Tudge and sought an urgent solution.

Centrelink systematically ripping off clients: whistleblower

19 January 2017
The Canberra Times

Centrelink is deliberately ripping-off thousands of Australians caught up in its data matching "robo-debt" program, with managers telling public servants at the agency to enforce debts they know are bogus, according to explosive new claims. 
Another whistleblower has come forward with an insider's account of how the "debts" are being pursued, alleging that glaring errors are being deliberately ignored by Centrelink to allow it to extract money from its clients.

Pages

Subscribe to aged pension